The monthly cycle
What happens across
a maintenance month.
Monthly website maintenance isn't one visit a month. Some work runs every day, some as it's needed, and the month closes with a written report.
Why monthly
Why maintenance is billed monthly,
not quarterly or yearly.
Some providers sell quarterly or annual maintenance, usually with a discount for paying upfront. We only sell monthly, for three reasons.
Monthly vs one-off
Monthly website maintenance
or a one-off fix?
| Monthly maintenance | One-off fix or tune-up | |
|---|---|---|
| What it covers | Ongoing updates, backups, monitoring, support and reporting. | One job: a repair, a catch-up or a clean-up. |
| Protects against | Next month's vulnerabilities and breakages, not just last month's. | The problems that exist today. |
| Who's watching after | The same engineer, continuously. | Nobody, until the next time something breaks. |
| Pricing | A published monthly rate per site. | A fixed fee quoted before work starts. |
| Best for | Sites that earn money, take enquiries or matter to the business. | A neglected site that needs catching up first, or a site that rarely changes. |
Common path: a one-off catch-up first, then monthly maintenance to keep it there. One-time website maintenance →
Monthly website management
When monthly maintenance
includes management.
Monthly website management goes beyond upkeep into running the site: publishing content, adding pages, managing users. Here's how that fits the monthly model.
Already paying monthly?
Signs your monthly maintenance
isn't actually happening.
Monthly website maintenance is easy to pay for and hard to see. These are the signs it has quietly stopped.
Who you're dealing with
Who looks after your
site every month.
You're handing someone the keys to your website. You should know who they are.
Naveen Kumar
Founder & lead engineer · Based in Chennai, India, working with clients across the US, UK, Europe and Australia
I built and ran WordPress, WooCommerce and custom-coded sites for clients directly for years before starting PixelGravitas — writing the code, managing the servers, staying on call when something broke. If your site goes down, you're talking to the person who fixes it, not a support queue. More about how I work →
Questions, answered
Monthly maintenance:
common questions.
What is monthly website maintenance?
A fixed monthly service that keeps a site updated, backed up, monitored and supported, with a written report every month. It replaces one-off fixes with continuous care.
What does monthly WordPress support include?
Staging-tested core, plugin and theme updates, daily off-site backups, uptime and SSL monitoring, and requests answered within one business day. Care + Secure adds security hardening, malware scanning, a monthly allowance of support hours and emergency response.
Do you offer quarterly or annual maintenance plans?
No. Every plan is billed monthly with thirty days' notice. Security patches arrive weekly, so quarterly visits leave gaps, and we'd rather earn your business each month than lock you into a year.
Is there a discount for paying annually?
No. There's no annual prepayment or annual contract, so there's no annual discount either. The published monthly rate is the rate.
What's in the monthly report?
What was updated and what was held back, backup and uptime status, security scan results, support requests handled, and anything worth planning for next month, in plain English.
Can I cancel monthly maintenance at any time?
Yes, with thirty days' notice and no exit fee. Every credential is handed back within 48 hours.
Is monthly maintenance worth it for a small site?
For a site that brings in enquiries or sales, usually yes: one hack cleanup or failed update can cost more than a year of a basic plan. For a site nobody relies on, a one-off tune-up may be enough.
How much does monthly website maintenance cost?
Every plan is published per site per month on the pricing page, next to typical market ranges.
What happens to unused support hours at the end of the month?
Ask any provider this before signing. Our standard terms set it out in writing; ask for them through the form.
Is monthly WordPress support the same as monthly maintenance?
Maintenance is the scheduled upkeep; support is help when you ask for it. Care covers maintenance; Care + Secure adds monthly support hours and emergency response.
Can I switch plans month to month?
Yes. Move up or down from the next month with thirty days' notice.