Who we are
PixelGravitas is a website maintenance and development service based in Chennai, India. You can contact us about privacy at hello@pixelgravitas.com.
What we collect
- Information you send us. When you use a form on this site, we receive what you enter: your email address, your website address, the topic you choose, and, on the contact form, your name and message. We also record which page the form was sent from and the time.
- Spam protection. To limit abuse, we keep a shortened, one-way hash of your IP address for up to an hour. It can't be used to identify you.
- Analytics. If analytics is enabled, Google Analytics collects information about how the site is used, such as pages viewed and approximate location, using cookies. We also use Microsoft Clarity, which records how visitors move through pages (clicks, scrolling and mouse movement) to produce heatmaps and session replays, using cookies. Clarity masks form fields and does not record what you type into the assessment form. See the Microsoft Privacy Statement.
- Server logs. Our hosting provider keeps standard server logs, including IP addresses, for security and troubleshooting.
- Your theme choice. If you switch between light and dark mode, that choice is saved in your own browser's local storage. It isn't sent to us.
How we use it
We use the information you send to reply to you, assess your website, prepare quotes and provide any services you ask for. We use analytics to understand which pages are useful. We don't sell your information, and we don't add you to a mailing list.
Legal basis
Where data protection laws such as the GDPR or UK GDPR apply, we rely on taking steps at your request before entering into a contract, and on our legitimate interest in responding to enquiries and running this website. Where analytics cookies require consent, we rely on your consent.
Who we share it with
Only the service providers needed to run this site and reply to you: our hosting provider, our email provider, Google (for analytics, if enabled, and for the web fonts this site loads), and Microsoft (for Clarity analytics). They process data on their own infrastructure, which may be outside your country.
How long we keep it
We keep enquiries for as long as needed to respond and for our business records. You can ask us to delete your enquiry at any time.
Your rights
You can ask to see the information we hold about you, correct it, delete it, or object to how we use it. Email hello@pixelgravitas.com and we'll respond within one business day to confirm, and complete the request as soon as we can.
Security
Form submissions are sent over HTTPS and stored in a location that isn't publicly accessible. No system is perfectly secure, but we limit who can access your information to the people who need it.
Changes
If this policy changes, the date at the top of this page will change with it.