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Contact

Contact PixelGravitas. A person replies within one business day.

Short answer: email hello@pixelgravitas.com or use the form below. Your message goes to the lead engineer, not a sales team, and there's no follow-up sequence if you decide not to go ahead.

Send a message See published pricing
Response< 1 dayOne business day, from the engineer, not a queue.
Emailhello@pixelgravitas.comRead by a person, every message.
Based inChennaiIndia · working 9am–6pm US Eastern.
Clients inUS · UK · EU · AURemote, written-first, calls when useful.

Get in touch

Tell us what's going on.

A broken site, a maintenance plan, a new build, a developer to hire or a question. The more you share, the more useful the first reply.

  • 1You send the message. The site address alone is enough to start.
  • 2We look at the live site before replying, so the answer is specific to it.
  • 3You get a written reply within one business day, and decide what happens next.

Send a message

We reply within one business day, and we don't add you to a mailing list.

Quickest route

Where to start,
depending on what you need.

Site down or hackedUse the form above and choose "Something is broken or down", with the site address, so it's read first.Report a problem →
Choosing a maintenance planCompare what each plan includes and excludes, then send the URL for a written recommendation.Compare plans →
Just want the priceEvery plan rate is published, next to typical market ranges. No call needed.See rates →
WordPress siteHow WordPress maintenance and support work here, from staging-tested updates to emergency fixes.WordPress maintenance →
Agency, white-labelMaintenance for your client portfolio under your brand, with a written non-solicit.Agency terms →
Prefer emailWrite to hello@pixelgravitas.com directly. Same person, same one-business-day reply.Email us →

Before you write

Contact questions,
answered.

How quickly will I hear back?

Within one business day, from the lead engineer rather than a sales team or a ticket bot.

My site is down or hacked right now. What should I do?

Use the form and choose "Something is broken or down", with the site address, so it is read first. Clients on Care + Secure and Store Care have a stated emergency response time; for everyone else the fix is quoted as a fixed fee before any work starts.

Where are you based, and which time zones do you work with?

We're based in Chennai, India, and work to US Eastern business hours (9am to 6pm ET, Monday to Friday) with clients across the US, UK, Europe and Australia. Most work is done in writing; calls can be booked at a time that overlaps with yours.

Can I get a price without a sales call?

Yes. Every maintenance plan is published on the pricing page, and a one-off fix or project is quoted in writing. You don't need a call to find out what something costs.

Do you work with agencies?

Yes. The Agency plan white-labels maintenance for portfolios of five or more sites, with reports under your brand and a written non-solicit. Choose "I'm an agency — white-label" in the form.

What should I include in my message?

The website address, the platform if you know it (WordPress, WooCommerce, Webflow or custom), what's wrong or what you need, and any deadline. That's enough for a useful first reply.

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